At MMITech, we understand that your stored data is important. For this reason, we have implemented a flexible payment policy for our NextCloud Storage services that helps protect your data even if you miss a payment.
How Our Payment Policy Works
- Initial Suspension
- If an invoice becomes overdue, your NextCloud Storage service will be automatically suspended
- During suspension, you cannot access your files, but they remain safely stored on our servers
- All your data is preserved during the suspension period
- Grace Period
- After suspension, you have a 30-day grace period to settle any unpaid invoices
- Your files remain intact during this entire period
- Once payment is received, your service will be reactivated immediately
- You will regain full access to all your stored files
- Service Termination
- If payment is not received within the 30-day grace period, the service will be terminated
- After termination, all stored data will be permanently deleted
- This process cannot be reversed, so please ensure you have backed up any important files
Recommendations
- Keep your payment information up to date to avoid service interruption
- Set up automatic payments to prevent accidental suspension
- If you anticipate payment difficulties, contact our support team before the due date
- Back up critical files regularly, regardless of payment status
For any questions about this policy or if you need assistance with payment arrangements, please contact our support team.
