In this article, we will explain how our infrastructure is designed to maintain our 99.8% uptime SLA, including our redundant power systems, cooling solutions, and network infrastructure. Understanding these components helps our clients appreciate the robust architecture that supports their services and ensures consistent availability.
Infrastructure Redundancy and High Availability Our data center is built with multiple layers of redundancy across all critical systems to achieve our 99.8% uptime SLA. This comprehensive approach to redundancy ensures that your services remain available even if individual components experience issues.
- Power Infrastructure: Our power delivery system features multiple redundancy layers, including UPS systems and generator backup. Each server is equipped with dual PSUs connected to separate PDUs on different power phases, eliminating single points of failure in power delivery.
- Cooling Solutions: We implement an N+1 cooling architecture with two independent air conditioning units. This redundancy ensures that if one unit requires maintenance or experiences issues, the second unit can maintain optimal operating temperatures.
Power System Components Our power infrastructure is designed to handle any disruption to main power supply:
- Uninterruptible Power Supply (UPS): Provides instant power backup during main power interruptions
- Generator Set: Ensures extended power backup during prolonged outages
- Dual Power Supply Units: Every server features two PSUs
- Independent PDUs: Each PSU connects to a different PDU on separate power phases
Cooling System Reliability Temperature management is critical for server performance and longevity:
- N+1 Redundancy: Two AC units where only one is required for full operation
- Continuous Operation: Maintenance can be performed on one unit while the other maintains cooling
- Temperature Monitoring: Constant monitoring ensures optimal operating conditions
Network Infrastructure Our network is designed for reliability and security:
- Redundant Switches: Multiple network switches ensure continuous connectivity
- DDoS Protection: Comprehensive DDoS protection through our FTTH connection
- 99.8% Network SLA: Our FTTH path comes with a guaranteed 99.8% uptime warranty
Understanding Our 99.8% SLA Our 99.8% uptime SLA translates to:
- Maximum potential downtime of 17.5 hours per year
- Continuous monitoring of all infrastructure components
- Proactive maintenance scheduling
- Rapid response protocols for any service interruptions
Conclusion Our commitment to maintaining 99.8% uptime is backed by comprehensive infrastructure redundancy across power, cooling, and network systems. This robust architecture ensures that your services remain available and perform optimally. While no system can guarantee 100% uptime, our multi-layered approach to redundancy minimizes the risk of service interruptions and provides the reliability your business needs.
Note: The 99.8% uptime SLA is calculated on an annual basis and excludes scheduled maintenance windows, which are communicated to clients in advance.
