To maintain the security, reputation, and integrity of our hosting platform, certain services are blocked by default. This policy is in place to prevent misuse, such as spamming, illegal file sharing, or other activities that could harm our platform or its users. Below, we outline the services and ports that are restricted, the reasons behind these blocks, and what you can do if you have a legitimate need to use these services.
Blocked Services and Ports
Our platform actively blocks the following services and associated ports:
- SMTP (Email Sending Protocols):
- Ports: 25, 26, 465, 587, 2525
- VPN Services:
- Ports: 1728, 1701, 500, 4500
- BitTorrent (P2P File Sharing):
- Ports: 6881-6889, 6969, 6660-6669
These services are restricted to prevent activities that can jeopardize the platform's reputation, such as sending spam emails, illegal file sharing, or setting up unauthorized VPN services.
Why These Services Are Blocked
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SMTP Ports (Email Sending Protocols):
- Purpose: To prevent the platform from being used for sending spam emails or other malicious activities that could lead to blacklisting of our IP addresses.
- Blocked Ports: 25, 26, 465, 587, 2525.
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VPN Services:
- Purpose: To prevent the creation of unauthorized or illegal VPNs that could be used for nefarious activities such as bypassing geo-restrictions or hiding illegal activities.
- Blocked Ports: 1728, 1701, 500, 4500.
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BitTorrent and P2P File Sharing:
- Purpose: To stop the use of peer-to-peer file sharing, which is often associated with the distribution of copyrighted material and other illegal content.
- Blocked Ports: 6881-6889, 6969, 6660-6669.
Blocking these services helps protect all users by ensuring our platform is not misused in ways that could harm its reputation or lead to legal issues.
What to Do If You Need to Use SMTP
We understand that some users may have legitimate needs to send emails through their VPS using SMTP. If you believe your use case is valid and in compliance with our terms of service, you can request an exception:
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Submit a Support Ticket: Reach out to our support team through our Support Ticket System.
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Provide Proof of Legitimate Use: Be prepared to explain your use case in detail, providing any necessary documentation or evidence that your use of SMTP is legitimate.
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Investigation and Approval: Our team will investigate your request, and if we approve your use case, we will whitelist the necessary ports to allow SMTP traffic for your VPS.
Please note that approval is not guaranteed, and the decision to whitelist is at the sole discretion of our support team.
Terms of Service
Using any of the blocked services without prior approval is a violation of our terms of service. We encourage all users to review our Terms of Service to ensure they are fully compliant with our platform’s policies.
Conclusion
Our platform’s restrictions on certain services and ports are designed to maintain a secure, stable, and reputable hosting environment for all users. While these blocks are in place to prevent misuse, we recognize that there are legitimate reasons for needing certain services like SMTP. By following the proper channels, users can request an exception, ensuring that all activities on our platform are both legal and responsible.
If you have any questions or need further assistance, please don't hesitate to contact our support team.
