At MMITech, we understand that your stored data is important. For this reason, we have implemented a flexible payment policy for our NextCloud Storage services that helps protect your data even if you miss a payment.

How Our Payment Policy Works

  1. Initial Suspension
    • If an invoice becomes overdue, your NextCloud Storage service will be automatically suspended
    • During suspension, you cannot access your files, but they remain safely stored on our servers
    • All your data is preserved during the suspension period
  2. Grace Period
    • After suspension, you have a 30-day grace period to settle any unpaid invoices
    • Your files remain intact during this entire period
    • Once payment is received, your service will be reactivated immediately
    • You will regain full access to all your stored files
  3. Service Termination
    • If payment is not received within the 30-day grace period, the service will be terminated
    • After termination, all stored data will be permanently deleted
    • This process cannot be reversed, so please ensure you have backed up any important files

Recommendations

  • Keep your payment information up to date to avoid service interruption
  • Set up automatic payments to prevent accidental suspension
  • If you anticipate payment difficulties, contact our support team before the due date
  • Back up critical files regularly, regardless of payment status

For any questions about this policy or if you need assistance with payment arrangements, please contact our support team.

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