In this article, we will explain how our daily backup system works, what it means for your VPS, and how you can restore your files in case of a mistake or disaster. Backups are crucial for ensuring that your data is safe and can be recovered when needed, so it’s important to understand the process and what options are available to you.
Daily Backup System Overview
We provide a robust daily backup system to help protect your data. Here’s how it works:
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Daily Snapshots: Every day at 02:00 CET (02:00AM CET), our system automatically takes a snapshot of your VPS. This snapshot captures the state of your entire server, including all files, configurations, and data at that specific point in time.
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Retention Period: We keep 7 days' worth of daily snapshots. This means that at any given time, you have access to backups from the past 7 days.
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Backup Storage: While we might have backups older than 7 days, these are not guaranteed. Restoring from backups older than 7 days may incur additional costs.
Restoring Your VPS or Files
If something goes wrong—whether due to an accidental deletion, a configuration mistake, or any other issue—you can easily request a restore. Here’s how:
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Open a Support Ticket: Contact our support team by opening a support ticket through our Support Ticket System.
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Specify the Restore Date: When requesting a restore, specify the date of the backup you would like to restore from (within the last 7 days). Our team will use this snapshot to restore your VPS to its previous state.
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Free Restore Within 7 Days: Restoring from any of the snapshots within the last 7 days is completely free of charge.
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Restoring from Older Backups: If you need to restore from a backup older than 7 days, and if we have such a backup available, there will be an additional cost:
- Cost: The cost for restoring from older backups will be equivalent to your plan’s monthly cost.
- Availability: As older backups are not guaranteed, it’s best to request these restores as soon as possible to increase the chances that we still have the data available.
Important Considerations
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Plan Your Restores: Since we only retain backups for 7 days, it’s important to request a restore promptly if something goes wrong.
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Backup Your Data Regularly: While we provide daily backups, it’s always a good idea to maintain your own backups, especially if you have critical data or configurations that change frequently.
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Understand the Costs: Restores from the last 7 days are free, but older restores (up to 1 month) will cost the equivalent of your monthly plan fee. Always weigh the cost and importance of the data before requesting an older restore.
Conclusion
Our daily backup system is designed to provide you with peace of mind, knowing that your data is protected with daily snapshots stored for 7 days. In case of any issues, you can easily request a restore from these backups at no additional cost. For older backups, while we may have them, they come with a restoration fee. By understanding how this system works, you can better protect your data and ensure that you can recover quickly from any unforeseen issues.
If you have any questions or need to request a restore, please don’t hesitate to contact our support team through our Support Ticket System.
